Case Studies

Telecommunications

  • PAM Automation

    - Top tier Australian Telecommunications provider

    - Technical capability, enablement trouble ticket automation

    - $1m program value

  • Firewall Remediation

    - Top tier Australian telecommunication company

    - Security audit with data and analytics remediation approach

    - $1m+ delivery value

  • 5G, 4G and 3G implementation

    - Top tier telecommunications provider

    - $5m+ engagement

    - Management and network delivery scope

  • Mobile Transformation (2006-2008)

    - Top tier Australia telecommunication provider

    - Management delivery scope

    - $5m+ delivery value

  • One Portal - Single Service Customer View

    - Large scale Australian telecommunications provider

    - Management and network scope included

    - $1m-$5m+ delivery value

  • iPhone 1 Launch (2008)

    - Top tier telecommunications provider

    - $5m+ scaled engagement

    - Management delivery scope

  • Business, IT and Network Transformation (2003-2006)

    - Top tier telecommunications provider

    - $5m+ engagement

    - Management delivery scope

  • Strategic SoA Transformation (2009-2010)

    - Central API service layer for media

    - Top Australian telecommunications provider

    - Management delivery scope

    - $5m+delivery program value

  • Finance Business Intelligence Transformation (2010-2012)

    - Australian telecommunications carrier Initiative

    - Management and QA delivery scope

    - $5m+ delivery value

  • VoLTE - Voice over the 4G Network

    - Focus on enhanced services and quality

    - Top tier Australia telecommunication provider

    - Management and network delivery scope

    - $5m+ delivery value

  • CRM and Billing Business Support System (BSS) Deployment

    - Asia based client

    - Large scale telecommunications

    - Management ownership included

    - $5m+ delivery value

  • TR2.3 Program

    - Australian based engagement

    - Large scale client

    - Management owner included

    - $5m+ delivery value

  • Fault Management - Netcool Initiative

    - Australian based client

    - $5m+ delivery engagement

    - Management ownership included

  • Customer Care Management

    - Top Australian telecommunications provider

    - Large scale $5m+ delivery size

    - Management oversight included

  • PPIN (Consumer and Wholesale)

    - PPIN (Private Personal Identification Number)

    - Large Australian telecommunications provider

    - $5m+ delivery value

    - Management oversight

  • CRM and BIlling (BSS) deployment (Program SAM

    - Australian engagement

    - Large scale $5m+ investment

    - Management oversight included

  • Order Management (Enterprise)

    - Large Australian Telecommunication provider

    - Management oversight

    - $5m+ scale program

  • Corporate Website Build

    - Telecommunications corporate website

    - $1m+ to $5m scale engagement

    - Management oversight included

  • MPPX

    - Top tier Telecommunications provider

    - $5m+ scale program

    - Management oversight scope included